- Cristòfol, F. J., Eugenio-Vela, J. S., i Paniagua-Rojano, F. J. (2020). Active listening in the management of crisis communication: Case study of the 2017 terrorist attack in Barcelona. Communication and Society, 33(4), 61-74. https://doi.org/10.15581/003.33.4.61-74
Active listening in the management of crisis communication: Case study of the 2017 terrorist attack in Barcelona
on 26 d'octubre de 2020
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